HELLOGEO / TRUST & INFORMATION

Trust & security

Clear boundaries. Responsible access. A direct way to raise a concern.

GLOBAL EDITION01 / 04Reviewed

Know what this website does, how access is controlled and where to ask for product-specific assurance.

Website & operations

Demonstrations are separate from live aircraft and operational workspaces.

Controlled access

Staff permissions protect administration, enquiries and support records.

A clear reporting route

Share the affected page and a non-sensitive description with our team.

Website and operational systems

This website introduces HelloGeo products, collects project enquiries and provides support and, where enabled, checkout. Its interactive GIS, drone and mission demonstrations use illustrative data. They do not issue aircraft commands, connect to live telemetry or grant permission to an operational workspace.

A product link is an introduction, not an access credential. Live deployments require their own authorised accounts, device configuration, operating approvals and agreed security scope.

Access to enquiries and support

Website administration and staff support actions require an authenticated identity and configured staff permissions. Customer enquiries, order information and support records are available to authorised staff for the relevant task.

A customer ticket needs both its reference and private access key. The server keeps a cryptographic hash of that key. Public replies and internal staff notes are separated. Keep your receipt private; anyone holding both values may be able to access the ticket.

Payment checks

Where online checkout is enabled, payment details are entered with Razorpay. This website does not store card numbers or card security codes. Payment confirmation is shown only after the server verifies a captured payment; a pending response is not a payment confirmation.

Test checkout is identified separately and does not collect live money. For a payment concern, share your order reference through Contact; never send card credentials, passwords or one-time codes.

Practical website safeguards

The website uses HTTPS and browser protections that limit where scripts can load and how pages can be embedded. Form validation, same-origin checks, rate limits and controlled database access help protect enquiry, payment and support workflows.

Uploaded website media is intended for public display. Do not upload confidential documents, credentials, flight logs containing sensitive locations or customer data as public website images.

Assurance for your deployment

For a proposed deployment, ask us to review access roles, hosting location, data flows, integration permissions, update responsibilities and the evidence required for acceptance. These arrangements belong in the agreed project scope.

This page does not claim an independent penetration test, ISO or SOC certification, or a security guarantee for every linked product. Third-party platforms and customer-managed environments have their own controls.

Report a security concern

Write to info@hellogeo.world with the affected URL or product version, what you observed and a non-sensitive explanation of the potential impact. We can arrange a suitable way to receive further technical detail.

Do not send secrets, personal records or exploit payloads through a general enquiry. Please avoid accessing other people’s data, disrupting services or carrying out tests without prior written authorisation. This reporting channel is not permission to test our systems.

LET’S CONNECT

Have a security or deployment question?

Tell us the product and the assurance your project needs.